CBC’s ‘B Team’

Many months after the this unfortunate report from CBC concerning the Prime Minister’s caucus retreat in Cornwall, Ontario last August, I had the random chance of sitting down and have a couple of drinks with a senior CBC staffer. Introducing myself and expecting to duck soon after, the nice fellow instead recalled my involvement in the aforementioned report and ombudsman review that followed and we had a friendly and quite forthright conversation about blogging, the national broadcaster, and what exactly was it that happened that could have led to such a botched report. Of course, regarding the CBC, conservatives describe the personal and institutional biases of the state-run broadcaster against the Tories. While at times conservatives have a case, other times a number of other factors may be at play.

Nobody is entirely sure exactly what went wrong in that report whether it was unconscious (or potentially conscious) bias on behalf of the reporter, rushed and sloppy production/reporting or even institutional bias of the broadcaster to be blind to such an error through the various levels of approval before the piece went to air. In fact, it could be one or more of the above.

In my friendly discussion with the senior CBC staffer, he didn’t discount bias but he did seemed to mention poor standards when he described the CBC phenomena of the ‘B team’ that tends to work in the last couple of months of summer.

I had forgotten about our discussion until I read a post today by Ouimet at The Tea Makers blog. Tea Makers is a blog written anonymously by a CBC insider and often offers internal criticism of the institution. Here’s an excerpt of the post:

Have you ever watched CBC-TV and said to yourself “WTF?”

Or listened to CBC Radio. Or watched CBC Newsworld. Next time it happens look at the calendar and you’ll find that it’s July or August. Probably August.

Because the summertime is when the A-Team takes a much-needed vacation and leaves the reigns to the B-Team, a rag-tag band of not ready for prime-timers who finally get their chance to be in charge. This happens from the top down, from the “on-air personalities” to the lady who doles out the money through the petty cash wicket.

In fact, some of your favourite CBC stars go on UI in the summertime, waiting for their shows to be renewed. It’s true!

So, the ‘B team’ phenomenon is actually part of the common lexicon at the CBC. Should it be an excuse for the sub-standard quality of broadcasting?

As for the caucus report last August, was it a matter of poor standards in reporting and/or production? Using Windows Movie Maker and Youtube, I was able to cut a more accurate representation of what went on in a few hours and I wasn’t even in Cornwall. So was it various levels of bias, the B-team, or both?

Whatever the reason, let’s continue to insist that the CBC sorts it out and raises its game.

An experiment with unintended results

The CBC wrapped up their Facebook initiative on Canada Day. The Great Canadian Wish certainly provided some unintended consequences, yet it teaches us some truths about social media and its participants.

As an aside, the next time an NDPer boasts that Tommy Douglas is The Greatest Canadian based on the shaky authority of a CBC populist initiative, show them this:

Poor CBC! The only wish that would have made them cringe harder would have been if “Privatize the CBC” had beaten out the rest.

The fate of the CBC isn’t as much of a divisive issue as that of abortion to be sure and that’s where we draw our first conclusion on why the public broadcaster got the results that it did.

Polarizing issues will drive people to mobilize. Frankly, it’s been an effective tool used by the Liberals during the latest rounds of electoral combat. Going nuclear on the Conservative Party meant referencing abortion during the last desperate days of the writ period.

Secondly, anti-abortion activists mobilized quickly and early. They also had the advantage of not representing the status quo; if abortions were illegal, you can bet that the pro-choice wish would have had more traction as it would have indicated a desire for change. The very concept of change is more mobilizing because it is natural to take the status quo for granted. Indeed, the issue of abortion is a real and emotional one for people on both sides of the debate.

CBC also touched on a particular rationale for the presence of the the highly contentious issue: forum. Since the topic of abortion has been one that hasn’t been polled or discussed in any real public sense for years (CBC illustrates this in its report above using Environics as an example), advocates against the practice felt that the Facebook group represented a “back-door” of sorts to bring it front-row-centre on a highly visible stage, the CBC. Are more Canadians on Facebook pro-life rather than pro-choice?

Not necessarily.

Since reproductive choice / access to abortion is the norm in this country, the pro-choice advocates have had the advantage (and in this contest, the disadvantage) of arguing from a comfortable, mainstream position. The most significant motivating factor for pro-choice advocates only came into action when it became apparent that their pro-life foes might actually pull off an upset. The pro-lifers were primarily motivated by the issue, while the pro-choicers were too comforted and slowed by the mainstream acceptance of their position, and were only motivated when that position came under threat. Where the pro-lifers sought to act on the issue, the pro-choicers found their strength in reacting. Since acting comes before reacting, acting had a head-start.

There are parallels, of course, to real life politicking that we can draw from the Facebook/CBC wish initiative. As, I’ve mentioned, emotional issues mobilize support and have been used by parties to get out the vote. The Liberal line was “we may have had some ethics problems in Quebec, but have you heard what the Conservatives want to do to your rights?” Since abortion isn’t actually an issue on the Conservative radar, Conservatives have difficulty appealing to emotion. “Rights” are compelling issues and the Conservatives would be wise to determine where they can successfully leverage their strengths in that domain (Rights for Afghani women and children is compelling). Status quo versus change is also a significant factor as the desire for latter can be a stronger motivator than protecting the former (for Conservatives and Canadians, economic freedom is a compelling right, however, it is the relative status quo). People take the status quo for granted and may only become motivated when a real threat is perceived. Often, these issues may come too late during an election for the reacting party.

Certainly, the CBC experiment had some unintended consequences (I’m sure that they’re thanking their lucky stars that they didn’t commit to making this an 8-part mini-series starring George Strombolopolous), however, I feel that it highlighted some very interesting characteristics of human nature, politics, and evolving social media networks. I wonder if other experiments that test human nature can be conceived and then realized on Facebook?

As an addendum, as a Conservative partisan I was somewhat worried that the prominence of abortion as an issue would have instigated a renewed negative focus on the Conservative Party regarding the topic. Kudos to the CBC for including the clip of Stephen Harper in this report on the CBC/Facebook wish:

UPDATE: Looks like the comments section has erupted into a pro-life vs. pro-choice debate. Consider that the post is actually about human behaviour as it relates to the motivating factors on social networks as a potential snapshot of the real-life world of political mobilization.

Ipperwash contradictions

The final report from the Ipperwash inquiry was released today. The report aims to explain the events surrounding the death of native protester Dudley George by an OPP sniper’s bullet at Ipperwash Provincial Park in 1995.

Perhaps I’m being selective in my reading of the report, but from the “conclusions” section of the report it is written,

The evidence demonstrated that the Premier and his officials wanted the occupation to end quickly, but there is no evidence to suggest that either the Premier or any other official in his government was responsible for Mr. George’s death. — Page 675

So, is it unreasonable to be a bit put off by this CBC headline?
cbc-ipperwash-headline.jpg

“Harris government, OPP errors led to Ipperwash death, inquiry finds.”

This headline implies that the Harris government and OPP are responsible for Mr. George’s death.

This headline from the Toronto Star goes a little bit further:
torstar-ipperwash-headline.jpg

As I read the very important conclusion from the Ipperwash report above (the one about there being “no evidence to suggest that either the Premier or any other official in his government was responsible for Mr. George’s death.”), I’m surprised that the Toronto Star has found otherwise. The Star explicitly states fault (ie. responsibility) for the “Ipperwash death”.

Here’s the headline from the National Post:
post-ipperwash-headline.jpg

This headline is truthful about the findings of the Ipperwash inquiry. The inquiry itself did find fault in the approach of the police, and the province in the handling of the Ipperwash protest (it is easy to conclude that the approach was “wrong” because somebody died… not the ideal conclusion to any event), but the inquiry did not find fault in the provincial government for the death of Mr. George.

It is easy to see why some confusion occurs when reading the conclusions of the report for the report also reads:

The federal government, the provincial government and the OPP must all assume some responsibility for decisions or failures that increased the risk of violence and make a tragic confrontation more likely

The report concludes that the federal and provincial governments along with the OPP did contribute to an atmosphere which may have heightened tensions.

But responsibility for George’s death?

“Mike Harris cleared of responsibility for Ipperwash death”

would have been an honest headline (since it’s actually the conclusion of the Ipperwash report)

The problem with these media summaries and with the Ipperwash report itself is that each tries to invest too much into associating the final event (the death of Mr. George) with distant policies, circumstances and unfortunate, immutable realities instead of between the direct action and final result. The report connects the failed land claims process and the provincial government’s preference (but not direction) for a quick (quick!) resolution to lawbreakers breaking laws to the events that led up to Dudley George’s death. However, neither Mike Harris nor the federal government are culpable for Mr. George’s death and the report indeed states this finding. One surely cannot assign blame for death to something so distant as failed land claims processes!