CBC Ombudsman findings on Krista Erickson and those planted questions

Main findings/opinions from Vince Carlin:

“In my reading of policy, both written and unwritten, Ms. Erickson clearly did go “over the line” in allowing the appearance that she was providing “script” for certain sources to use. However, it appears to me that she lacked the experience and sensitivity to realize where the line was. There is absolutely no evidence of any partisan interest on her part—she is an aggressive reporter who will pursue a story no matter whose interests are at stake. But, as I found in a previous conversation with her, she is not fully versed on the CBC’s Journalistic Standards and Practices. She should not have been placed “in harm’s way” without a better understanding of CBC policy and proper background or training in the difficult business of Parliamentary reporting.

In addition, News management, going back to my time in a position of authority, should have taken steps to elaborate a clear policy and apply it to all CBC personnel who cover legislative bodies. I note that the Globe and Mail policy manual has the simple and direct statement, “No reporter or editor should plant questions with members of any federal, provincial or municipal legislature or council for any purpose without the prior approval of a senior editor.”

To sum up: Ms. Erickson was pursuing a legitimate and newsworthy story. In her desire to expand her “source” base, she unwisely sent questions to a Liberal source who appears to have moved them through the Liberal Research Bureau. They formed the background for the questioning of Mr. Mulroney, as they might have had she broadcast those questions in a report. I should note that Pablo Rodriguez appears to have written his own questions based on material supplied to him by his colleagues. Due to the nature and specificity of the subject matter, it is not surprising that the language would be similar to the original questions shared by Ms. Erickson.

There is no explicit prohibition in CBC policy of the conduct in question, although it has been the practice of the CBC Ottawa Bureau for the last 30 years to avoid such conduct.

According to Carlin:

It is clear, however, that there was no bias at play, no matter how perceived by partisan interests.

What is your opinion? Is Mr. Carlin fair and accurate in his opinions and/or findings?

Cruikshank apologizes for Mallick column, recognizes CBC’s left-wing editorial bias

A mea culpa from CBC News publisher John Cruikshank concerning this column by Heather Mallick published on the CBC website.

In the column, Mallick calls American voters “white trash”, Republican men “sexual inadequates” and Sarah Palin a “hillbilly” among other slurs.

Here is Cruikshank’s letter (emphasis mine):

More than 300 people have taken the trouble this month to complain to the CBC ombudsman about a column we ran on CBCNews.ca about Republican vice-presidential candidate Sarah Palin on Sept. 5.

The column, by award-winning freelance writer Heather Mallick, was also pilloried by the National Post in Canada and by Fox News in the U.S. Despite its age — it is three weeks old, several lifetimes in web years — this posting remains a subject of fascination in the blogosphere.

Vince Carlin, the CBC ombudsman, has now issued his assessment of the Mallick column. He doesn’t fault her for riling readers by either the caustic nature of her tone or the polarizing nature of her opinion.

But he objects that many of her most savage assertions lack a basis in fact. And he is certainly correct.

Mallick’s column is a classic piece of political invective. It is viciously personal, grossly hyperbolic and intensely partisan.

And because it is all those things, this column should not have appeared on the CBCNews.ca site.

Healthy restraint
On the whole, the CBC News policy handbook takes a very anxious view of any mixing of opinion in with the news business. It sees the two as nitro and glycerin, innocuous on their own but explosive together. This is a very healthy restraint for a public broadcaster.

But every news organization needs to have an opinion dimension. Access to different viewpoints helps readers, listeners and viewers make reasoned choices, especially during an election campaign.

As a public broadcaster we have an added responsibility to provide an array of opinions and voices to complement our journalism. But we must do so carefully. And you should be able to trust us to provide you with work that’s based on solid reporting and free from the passionate excesses of partisanship.

We failed you in this case. And as a result we have put new editing procedures in place to ensure that in the future, work that is not appropriate for our platforms, will not appear. We are open to contentious reasoned argument but not to partisan attack. It’s a fine line.

Ombudsman Carlin makes another significant observation in his response to complainants: when it does choose to print opinion, CBCNews.ca displays a very narrow range on its pages.

In this, Carlin is also correct.

This, too, is being immediately addressed. CBCNews.ca will soon expand the diversity of voices and opinions and be home to a diverse group of writers with many perspectives. In this, we will better reflect the depth and texture of this country.

We erred in our editorial judgment. You told us in no uncertain terms. And we have learned from it.

Here was CBC ombudsman Vince Carlin’s assessment of the complaints that followed Mallick’s column,

Krista Erickson reassigned

CBC just sent out this release:

TORONTO, Jan. 21 /CNW/ – CBC News today released the following letter:

Doug Finley,
Director of Political Operations
Conservative Party of Canada

January 21, 2008

Dear Mr. Finley:

This letter is in response to your complaint to the CBC Ombudsman about “collusion” involving one of our reporters during the recent Mulroney/Schreiber hearings in Ottawa, during which questions were asked about lobbying efforts by Mr. Mulroney directed toward the current federal government.

Following an investigation by senior management of CBC News, we have determined that our reporter Krista Erickson did, in fact, provide questions to a Member of Parliament in the lead up to the Ethics Committee meeting in December. Those actions, while in pursuit of a journalistically legitimate story, were inappropriate and inconsistent with CBC News policies and procedures, specifically under our Principles, Sec. 3:

“Credibility is dependent not only on qualities such as accuracy and fairness in reporting and presentation, but also upon avoidance by both the organization and its journalists of associations or contacts which could reasonably give rise to perceptions of partiality. Any situation which could cause reasonable apprehension that a journalist or the organization is biased or under the influence of any pressure group, whether ideological, political, financial, social or cultural, must be avoided.”

Our investigation determined there was no bias in related news coverage.
However, our reporter, acting on her own, used inappropriate tactics as a
result of journalistic zeal, rather than partisan interest. CBC News
management has made the decision to reassign its reporter from the story and
to Toronto, effective Jan. 21.

Given the potential risk to the journalistic credibility of our Ottawa bureau, its reporters and CBC News generally, we have chosen on an exceptional basis to make the detailed outcome of our disciplinary process available to you, our employees and the public at large.

I trust this addresses your concerns.

It is also my responsibility to inform you that if you are not satisfied with this response, you may wish to submit the matter for review by Vince Carlin, CBC Ombudsman. The Office of the Ombudsman, an independent and impartial body reporting directly to the President, is responsible for evaluating program compliance with the CBC’s journalistic policies. The Ombudsman may be reached by mail at the address shown below, or by fax at (416) 205-2825, or by e-mail at ombudsman@cbc.ca

Sincerely,
John Cruickshank
Publisher
CBC News

Box 500, Station “A”,
Toronto, Ontario
M5W 1E6

cc. Vince Carlin, CBC Ombudsman